The Device Explorer is a useful tool that shows you recent activity between your device and the Cirrent cloud. Enter the device id and secret, and the Device Explorer will query the Cirrent cloud to find the most recent status update from that device, whether it is discoverable or not, and the networks that it knows about. The Device Explorer will also show whether this device was authenticated through any Cirrent RADIUS servers, and recent API calls it made.
The Device Explorer gives you a near real-time view to what's happening on your device (as soon as it can reach the Cirrent cloud). Keep the Device Explorer page open while you are onboarding your device from your mobile app and you should see the private network being received by the Cirrent cloud (on the right hand side), then downloaded by the device, and then the device should report that it has JOINED the private network (on the left hand side).
You can also use the Device Explorer to reset the device state in the Cirrent cloud. This will delete any history about this device from the cloud, setting it back to its initial state as if it had never connected to the cloud. This is helpful during testing, particularly if you have already moved the device over to a private network and it is no longer discoverable.